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Customer Service
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Shipping &
Processing -
Return Policy
- Privacy
Policy |
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Customer
Service |
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Reaching Us |
If you need to reach us, you may do so by:
Email:
info@SapphireBabies.com
Phone: 877-871-BABY (2229) or 781-341-9553
Hours: 9:30am to 5:00PM (Eastern Standard Time) |
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About Us |
First comes marriage then comes the baby in the baby carriage!
As the
proud parents of
TheWeddingOutlet.com we announced our new arrival
of Sapphire Babies in 2006. Sapphire Babies is
dedicated to assisting all your little ones needs. We help
create memorable wedding days for thousands of brides every year and are excited to be part of
the next
journey for many of our past customers. Sapphire Babies will help make every moment with your new
arrival memorable. Let us be there helping you enjoy parenthood by
providing you with all the baby essentials. |
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Our Products |
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Children are always watching, listening and learning. It is important
that children are surrounded by things that intrigue them. We supply
products that will spark the interest of not only the parents but the
babies themselves. We are proud to offer products that are of the best
quality and will ensure your child's safety. We invite you to browse our
site and to find all the baby essentials you will need to surviving
parenthood. |
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Making a
Purchase |
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Making a purchase is easy! Just browse our site and click on any items
that you wish to buy and put them into your shopping cart. After you
have finished selecting items, click on "Checkout" and you will be asked
for the details required to complete your order. |
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An order
begins processing within 24 hours after ordering. Due to the high volume
of sales and orders processed daily, we cannot always accommodate
updates to processing orders. Editing an order can cause delay in your
order. |
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We
accept Visa, MasterCard, American Express and Discover. We do not charge
for any item until it is ready to ship. You may send your credit card
information via phone, fax, snail mail or over the Internet. |
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Credit
Card Security |
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To ensure your
credit card information all checkout pages are secured with Secure
Sockets Layer (SSL). All credit card numbers are encrypted using 128
bit encryption. |
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Back
Orders |
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If
your item is not in stock, we will back order it for you. You will
always be emailed with the option to cancel your order if you would
rather not wait. Your credit card will not be charged until your order
has shipped. |
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Engraved/Custom
Items |
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Any item that is personalized or customized is
non-refundable. Please allow 2-4 weeks to process and ship any
engraved/customized order. If you need an item sooner than this, please
call our customer service department to arrange for a quicker delivery.
If an item purchased at
SapphireBabies.com is brought to
another retailer for engraving, it is not the responsibility of Sapphire
Babies to replace the item if it becomes damaged. |
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Canceling or
making updates to an engraved item may not always be accepted. We will
do our best to honor your request, but cannot guarantee any changes once
your order is in process. All personalized orders must be placed on-line
by the customer to ensure proper spelling. We are not responsible for
misspellings, your order is processed exactly how it is entered. If you
fail to enter the engraved information and/or indicate "No Engraving",
we will process your order without personalization. |
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Tax Charges |
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For orders made from within the United States sales tax will be applied
to all in-state orders. Our business is operated from Massachusetts.
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